www.davismethod.co.uk / www.davismethod.ie Privacy Policy

Type of website: Neurodivergence consultancy and support Effective date: 25th day of March, 2024

 

www.davismethod.co.uk (the "Site") is owned and operated by Davis UK & Ireland. Davis UK & Ireland is the data controller and can be contacted at:

 

 

info@davismethod.co.uk

+44 (0)3300 010680

47 — 49 Church Street, Malvern WR14 2AA, UK or 13 Adelaide Road Dublin D02 P950, Ireland

 

Purpose

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The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

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1. The personal data we will collect;

2. Use of collected data;

3. Who has access to the data collected;

4. The rights of Site users; and

5. The Site's cookie policy.

 

This Privacy Policy applies in addition to the terms and conditions of our Site.

GDPR

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For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation (the "GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.

Consent

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By using our Site users agree that they consent to:

 

1. The conditions set out in this Privacy Policy.

 

When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.

 

You can withdraw your consent by: Contacting the Data Protection officer (see below).

Legal Basis for Processing

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We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.

 

We rely on the following legal bases to collect and process the personal data of users in the EU:

 

1. Users have provided their consent to the processing of their data for one or more specific purposes;

2. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overriden by the interests or fundamental rights and freedoms of users. Our legitimate interest(s) are: Security measures, personalisation of contentand services, marketing and advertising, fraud prevention, analyticsand performance improvement,legalcomplianceandenforcement,customersupport, coordination of services provided,networkandinformation systems management;

3. Processing of user personal data is necessary for us to take, at the request of a user, steps beforeentering acontractor for theperformanceof acontractto which auser isaparty. If a userdoesnotprovidethepersonaldatanecessarytoperformacontracttheconsequences are as follows: We will be unable to fulfil the contract, wholly or in part; and

4. Processing of user personal data is necessary for us to comply with a legal obligation. If a userdoesnotprovidethepersonaldatanecessaryforustoperformalegalobligationthe consequences are as follows: We may be unable to provide a product or service, and there may be legal consequences for us if we fail to comply with legal obligations for data processing. 

Personal Data We Collect

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We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.

Data Collected Automatically

When you visit and use our Site, we may automatically collect and store the following information:

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1. IP address;

2. Location;

3. Hardware and software details;

4. Clicked links; and

5. Content viewed.​

Data Collected in a Non-Automatic Way

We may also collect the following data when you perform certain functions on our Site:

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1. First and last name;

2. Email address;

3. Phone number;

4. Address;

5. Payment information;

6. Information about the nature of your enquiry or circumstances that you choose voluntarily to disclose to us.

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This data may be collected using the following methods:

 

1. Making a purchase or enrolling on a course, event or series.

How We Use Personal Data

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Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

 

The data we collect automatically is used for the following purposes:

 

1. To optimise the user experience, and the website for better performance on different devices and browsers.

 

The data we collect when the user performs certain functions may be used for the following purposes:

 

1. Communication and fulfilment of goods and services, including courier deliveries and optimisation of training and support we provide to you.

Who We Share Personal Data With

 

Employees

 

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.

Third Parties

We may share user data with the following third parties:

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1. Neurodivergency professionals who provide services to customers on behalf of Davis UK & Ireland.

2. Couriers who deliver physical goods.

3. Our international licensing body, Davis Dyslexia Association International, which is based in Burlingame, California, USA.

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We may share the following user data with third parties:

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1. Contact details;

2. Personal background details;

3. Progress and evaluations of your training, if you are participating in a professional training programme with us.

 

We may share user data with third parties for the following purposes:

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1. For delivery of goods and services;

2. For delivery of tailored services to you by one or more of our contractors;

3. For coordination and optimisation of training supervision; and

4. For financial reporting to our contractors and/or licensing body.

 

Third parties will not be able to access user data beyond what is reasonably necessary to achieve the given purpose.

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it;

2. If it is required for any legal proceeding;

3. To prove or protect our legal rights; and

4. To buyers or potential buyers of this company in the event that we seek to sell the company.

 

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

How Long We Store Personal Data

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User data will be stored for five years.

 

You will be notified if your data is kept for longer than this period.

How We Protect Your Personal Data

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In order to protect your security, we use the strongest available browser encryption and store all of our web-based data on servers in secure facilities. All data is only accessible to our employees and designated contractors. Our employees and contractors are bound by strict confidentiality agreements.

 

Data collected as paper-based records is stored under lock and key. Data stored on personal computers is kept under password protection.

 

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers

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We transfer user personal data to the following countries:

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1. United States of America;

2. European Union;

3. Switzerland; and 

4. Canada.

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When we transfer user personal data we will protect that data as described in this Privacy Policy and comply with applicable legal requirements for transferring personal data internationally.

 

If you are located in the United Kingdom or the European Union, we will only transfer your personal data if:

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1. The country your personal data is being transferred to has been deemed to have adequate data protection by the European Commission or, if you are in the United Kingdom, by the United Kingdom adequacy regulations; or

2. We have implemented appropriate safeguards in respect of the transfer. For example, the recipient is a party to binding corporate rules, or we have entered into standard EU or United Kingdom data protection contractual clauses with the recipient.

Your Rights as a User

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Under the GDPR, you have the following rights:

 

1. Right to be informed;

2. Right of access;

3. Right to rectification;

4. Right to erasure;

5. Right to restrict processing;

6. Right to data portability; and

7. Right to object.

Children

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We collect the personal data of children under 16 years of age. We only collect the personal data of children under 16 years of age with the express consent of their parents or guardians. This consent is collected as follows:

 

1. Face-to-face specialist consultations and interventions for specific learning differences.

How to Access, Modify, Delete, or Challenge the Data Collected

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If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to who we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, please contact our data protection officer here:

 

Richard Whitehead

richard.whitehead@davismethod.co.uk

03300 010680

47 — 49 Church Street, Malvern, Worcestershire WR14 2AA, United Kingdom

How to Opt-Out of Data Collection, Use or Disclosure

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In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:

 

1. You can opt-out of the use of your personal data for marketing emails and for delivering informational services to you. You can opt-out by clicking "unsubscribe" on the bottom of any marketing email or updating your email preferences under "Your Account"

Cookie Policy

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A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

 

We use the following types of cookies on our Site:

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1.    Functional cookies
Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits;
 

2.    Analytical cookies
Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc; and

3.    Third-Party Cookies
Third-party cookies are created by a website other than ours. We may use third-party cookies to achieve the following purposes:

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a. Enhance site functionality, provide personalized user experiences, analyze site usage, and support our advertising efforts.

Modifications

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This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.

Complaints

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If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue. If you feel we have not addressed your concern in a satisfactory manner you may contact a supervisory authority. You also have the right to directly make a complaint to a supervisory authority. You can lodge a complaint with a supervisory authority by contacting the Information Commissioner's Office in the UK, Data Protection Commission in Ireland.

Contact Information

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If you have any questions, concerns or complaints, you can contact our data protection officer, Richard Whitehead, at:

 

richard.whitehead@davismethod.co.uk

03300 010680

47 — 49 Church Street, Malvern, Worcestershire WR14 2AA, United Kingdom

 

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